Protecting your personal data is extremely important to us. We,
Cuata Packaging Solutions, process your data
confidentially and in accordance with the applicable data
protection regulations, in particular the General Data
Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, and protect
your personal data when you visit our website or contact us.
- Data Controller
Cuata Packaging Solutions
Düsseldorf, Germany
Email: sales@cuatapackaging.com
- Collection and Processing of Personal Data
We only process your personal data when legally permitted or when you provide consent.
- a) Data you provide to us
When contacting us via form or email, you may provide:
- Name, company name
- Email address
- Phone number
- Country / location
- Type of equipment requested
- Message content
- Any additional business information you choose to share
We use this data solely to respond to your inquiry, provide quotations, or manage pre-contractual/contractual communication.
- b) Automatically collected technical data
When accessing our website, the following data may be automatically processed:
- IP address
- Date and time of access
- Browser type and version
- Operating system
- Referrer URL
- Visited pages
These data are required to ensure the technical functionality, stability, and security of our website.
- c) Cookies
Our website may use cookies that are technically
necessary.
Analytical or marketing cookies are only used with your
explicit consent (Art. 6(1)(a) GDPR).
A detailed overview of the cookies used (if applicable) will be provided in our Cookie Policy.
- Purposes of Data Processing
We process personal data for the following purposes:
- Responding to contact inquiries
- Preparing offers for new or pre-owned equipment
- Managing business relationships
- Providing technical support and customer service
- Improving website functionality and user experience
- Statistical analysis (only with consent)
Legal bases:
- Art. 6(1)(b) GDPR (pre-contractual/contractual purposes)
- Art. 6(1)(a) GDPR (consent)
- Art. 6(1)(f) GDPR (legitimate interest, e.g., website security)
- Disclosure of Data to Third Parties
We only share personal data with third parties when:
- necessary to fulfill a contractual obligation (e.g., logistics, technical partners),
- required for the operation of our services (e.g., hosting providers),
- you have given explicit consent,
- or required by law.
If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., EU Standard Contractual Clauses under Art. 46 GDPR).
- Data Retention
We retain personal data only for as long as necessary for the
respective purpose.
After that, data will be deleted or anonymized unless retention
is required by statutory regulations (e.g., 6–10 years for
certain business and tax records).
- Your Rights under GDPR
You have the following rights at any time:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restrict processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to withdraw consent at any time (Art. 7(3) GDPR)
To exercise any of these rights, contact us at:
[Insert contact email]
You also have the right to lodge a complaint with a supervisory authority.
- Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- SSL/TLS encryption
- Access restrictions
- Secure IT infrastructure
- Internal privacy guidelines
- Use of Third-Party Services (if applicable)
If your website uses external tools (e.g., Google Analytics, reCAPTCHA, YouTube embeds), we can add the corresponding GDPR-compliant text upon request.
- Updates to this Privacy Policy
We may update this Privacy Policy due to legal, technical, or
business changes.
The current version will always be available on this website.
- Contact
For all data protection inquiries, please contact:
Cuata Packaging Solutions
Email: sales@cuatapackaging.com